Effective Date: August 17, 2025

Falconi Car Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

When you contact us, request a quote, or book a service, we may collect:

• Name

• Phone number

• Email address

• Vehicle details (make, model, year)

• City or location for service

If a deposit is collected, payment details are processed securely through our third-party provider (Square). We do not store or directly process your payment information on our website.

How We Use Your Information

We use the information we collect to:

• Provide and manage detailing services

• Schedule and confirm appointments

• Send service-related communications (confirmations, reminders, updates)

• Respond to inquiries and customer service requests

• Send promotional offers, marketing messages, or updates (you may opt out at any time)

• Improve our website and marketing performance

Communications

By providing your contact information, you consent to receive text messages, emails, and phone calls from Falconi Car Detailing related to your appointment, service updates, or promotional offers.

You can opt out of text messages at any time by replying STOP.

You can opt out of emails by clicking “unsubscribe” at the bottom of any marketing email.

Cookies and Tracking

Our website may use cookies and third-party tracking tools, including Google Analytics and Google Ads conversion tracking, to understand website usage and improve our advertising. These tools may collect information such as your device type, browser, IP address, and browsing behavior. You can disable cookies in your browser settings, though some features of our site may not work properly without them.

Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only as necessary to operate our business, such as:

• Payment processors (Square)

• Customer relationship management and scheduling tools

• Advertising and analytics providers (Google Ads, Google Analytics)

Data Security

We take reasonable measures to protect the information you provide, both online and offline. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

• Request access to the information we hold about you.

• Request that we correct or delete your personal information.

• Opt out of promotional messages at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us
If you have any questions about this Privacy Policy, please contact us:
Falconi Car Detailing
Phone: (203) 212-9062
[email protected]